Note:
If credits purchased are undelivered, it is likely due to the transaction being made with 2 different emails.
When this happens, 2 unique authorisation codes will be sent to the involved accounts,
each account will receive one of the 2 unique authorisation links. Both authorisations will be required in order to complete the transaction.
If no authorisation code is received, please inform us and we will re-dispatch the code.

To ensure a smooth transaction, please use the same email addresses for payment and registration.

If there's any problems faced using any of the Foundry's services, please file a support ticket here.

You can also contact us on various Instant Messaging Systems:

Yahoo: vertexual@ymail.com
Skype: Vertexual Foundry
MSN Live: vertexual@hotmail.com
Google Talk: livesupport@vertexual.net